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Customer Support Rep

Company Name:
Quickship California, Inc
Primarily, we are looking for customer support reps in our helpdesk, that understand technology. Customers call to place orders, and we need people who can help sell customers on products.
We are an internet company, that sells printer accessories and such. Experience with printer consumables (ink/toner/fusers/drums/etc) is a huge plus, Also.. Experience in an e-commerce environment is a huge plus.
Customer calls are usually subject to the following types of calls:
1. Place an order
2. return an order
3. troubleshoot a problem (sometimes forwarded to technical dept)
Benefits: We offer a great benefits package that includes medical insurance after 6 months and paid holiday time off after 90-day probationary period. This position is temp-to-hire for the first 90 days, Once we find the right people, fulltime employment will be considered.
All applicants must submit a resume and recent salary history. Applicants who do not submit this information will not be considered.
We are an Equal Opportunity Employer committed to workplace diversity.

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